privacy policy
How we collect, use, protect, and respect your information.
Your privacy is important to us. Please review the following policy to understand how Mike's Gelato collects, uses, and safeguards your personal information.
Information We Collect
We collect information that you provide directly to us when you:
- Place an order through our website or at our food truck
- Sign up for our newsletter or promotional communications
- Contact us with questions or feedback
- Participate in surveys, contests, or promotions
- Book catering or private events
This information may include your name, email address, phone number, delivery address, payment information, and any other details you choose to provide.
We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, and how you interact with our site.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, bookings, and inquiries
- Send you marketing communications (with your consent)
- Improve our products, services, and website experience
- Prevent fraud and enhance security
- Comply with legal obligations
- Analyze trends and customer preferences
We will never sell your personal information to third parties.
Sharing & Disclosure
We may share your information with:
- Service providers who help us operate our business (payment processors, delivery services, email platforms, website hosting)
- Legal authorities when required by law or to protect our rights
- Business partners for joint promotions (only with your consent)
All third-party service providers are required to protect your information and use it only for the purposes we specify.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:
- Secure socket layer (SSL) encryption for payment transactions
- Restricted access to personal data
- Regular security assessments
- Secure storage practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications at any time
- Object to certain processing of your information
- Request a copy of your data in a portable format
To exercise these rights, please contact us using the information provided below.
Third-Party Services
Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
We may use third-party services such as:
- Payment processors (Stripe, PayPal, etc.)
- Email marketing platforms
- Analytics tools (Google Analytics)
- Social media platforms
